Customer Support

The enterprise default for help-desk and customer-support ticketing. No forever-free tier — a 14-day free trial of Zendesk Suite, then paid Suite Team from ~$55/seat/mo for unified email, chat, voice, and social messaging, a shared inbox, and reporting. Huge app marketplace and the deepest ticketing + automation of any help-desk tool.

Bandwidth

n/a

Requests

14-day free trial (no forever-free tier)

Paid from

$55/mo

A modern, messaging-first customer-support platform that combines a shared inbox, live chat, a help-center bot (Fin), and proactive engagement. No forever-free tier — a 14-day free trial, then paid Essential from ~$39/seat/mo for a shared inbox, live chat, and basic automation; Advanced adds the Fin AI agent and workflows.

Bandwidth

n/a

Requests

14-day free trial (no forever-free tier)

Paid from

$39/mo

An all-in-one live-chat + help-desk + chatbot platform with a genuine forever-free tier. Crisp Free is free forever for 2 seats with unlimited conversations, a live chat widget, a basic chatbot, 1 custom domain, and 60-day conversation history; Crisp branding on the chat widget. Pro from ~€25/month/workspace adds unlimited seats, triggers, campaigns, and removes branding.

Bandwidth

n/a

Requests

2 seats, unlimited conversations, live chat + chatbot

Paid from

$25/mo

A shared-inbox-first help desk designed to feel like email rather than a ticket queue — no customer-facing ticket numbers. No forever-free tier — a 15-day free trial, then paid Standard from ~$20/user/mo for shared inboxes, live chat, a Docs knowledge base, and customer profiles. Known for a calm, human support UX over heavy automation.

Bandwidth

n/a

Requests

15-day free trial (no forever-free tier)

Paid from

$20/mo